Care4us

Support with complaints

Barnardo's CAPS can support you to make a complaint about a service you have had while you have been looked after or 'in care'. We can support you to raise your concerns informally with professionals.  If you are unhappy with the outcome we can help you make a formal complaint.

 

Don't be afraid to speak out - we are here to listen and support you. Complaints really can help services and staff to understand about your experience. You have a 'right' to make a complaint if you are unhappy about they way you have been treated.

 

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