Support with complaints

Barnardo's CAPS can support you to make a complaint about a service you have had while you have been looked after or 'in care'. We can support you to raise your concerns informally with professionals.  If you are unhappy with the outcome we can help you make a formal complaint.


Don't be afraid to speak out - we are here to listen and support you. Complaints really can help services and staff to understand about your experience. You have a 'right' to make a complaint if you are unhappy about they way you have been treated.


Latest News
Why a Children in Care Council?
Children in care councils (known as CICC's) are an important opportunity for children and young people in care & care leavers to have their say about the care system and discuss any issues. The government asked that all Local Authorities set up CICC's, they all run quite differently, but the central idea is that they are run by young people that have experienced life in care. By sharing their experiences they can help social workers, managers and other professionals deliver services and make sure the lives of looked after children improve. The CICC helps to challenge negative perceptions of looked after children and champion's children's rights. Read more about Wakefield CICC

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